Let Feedback Be the Voice of Your Company
Capture critical customer feedback then put it to work for your marketing, product, and support teams.
PowerFEEDBACK™ enables you to trigger surveys to the right users at the right time, directly on their desktop, mobile, or device display. Trigger on-demand, or based on device events, or user behaviors allowing you to make more informed product and support decisions.
Ask for product reviews, in-product, to maximize response rates. Understand Voice of Customer and syndicate reviews with Bazaarvoice or your own e-commerce site.
Let Customers Help You Sell
Capture product reviews in-device, in-app, or on-desktop, and use our partnership with Bazaarvoice to syndicate to your favorite channels, and your own ecommerce site.
Learn how one customer boosted the number of product reviews by more than 500% vs. asking by email.
The collaboration with Aviata has had impressive results, greater than 5x previous rates. Aviata’s expertise in this area is robust as well as impactful.
Auto-Capture Device and Location Info
Aviata’s technology auto-authenticates users based on auto-captured device info such as model number and serial number, so your results are guaranteed to come from real customers, tied to unique identifiers.
- Deployment Options: